Outbound Sales Agent (m/f/d) - Italy Market (initially fixed-term)

Deutschland - München

Full-time

Permanent employee

Your tasks

As part of our newly established Italian Sales Team, you will drive business growth by turning Italian used car dealerships into active B2B customers. Leveraging our extensive dealer database and state-of-the-art sales technology, you will identify new opportunities, engage decision-makers, and build long-term customer relationships.

This position is initially offered on a 12-month fixed-term contract, with the potential to become a permanent role.

Key Responsibilities

Generate new business opportunities and acquire new customers through targeted outbound sales activities within the Italian used car dealer market.
Identify and engage key decision-makers, qualify leads, and build comprehensive customer profiles.
Maintain and enrich CRM data to ensure high data quality and efficient sales processes.
Present CARFAX's value proposition through compelling sales conversations and tailored commercial pitches, while building trust through a consultative and data-driven approach.
Manage the full sales cycle from initial contact through successful deal closure and account activation.
Collaborate closely with the strategic dealer sales team and leverage modern AI-enabled sales tools to develop customer accounts and drive sustainable growth.

Your profile

Italian speaker (C2 level) with strong communication and relationship-building skills.
Good command of English (minimum B2 level) for collaboration in an international environment.
Proven practical experience with AI-supported processes and operational practices in outbound call centers.
2-3 years of experience in telesales, inside sales, business development, or a comparable sales role.
Passion for sales and a strong motivation to achieve and exceed targets.
Confident, proactive, and customer-focused personality with a solution-oriented mindset.
Experience working with CRM systems and Microsoft 365 applications.
Interest in the automotive industry is a plus.
Based in the Munich area and eager to contribute to a fast-growing international company.

Why us?

Work with a purpose and help creating a fair used car market for everyone
A very pleasant atmosphere in an international team (27 nationalities) - we work together, we win together, no jerks allowed!
We stand for diversity and inclusion in all its dimensions, we see it as a strength for our teams
While having a beautiful office in the center of Munich, we offer flexible working options usually in a hybrid setting - join the free CARFAX Office Lunch on our Team Tuesdays!
Great team events like our famous annual Hike Day and Christmas Party

Our benefits will promote your…

Financials: Fully company-funded pension plan, life- and occupational disability insurance
Health: Financial support for sports and wellness activities | Free counselling at life and wellbeing challenges
Work-life Balance: Flexible and family-friendly working hours with additional days off for special occasions and volunteering | The possibility to work from abroad up to 2 months a year

… and many more!

How to apply

Any questions? Feel free to send us an email at career@carfax.eu.
We look forward to receiving your application!

About us

CARFAX provides trusted information that helps millions of people to shop, buy, own and sell used cars with more confidence. Our flagship service is our Vehicle History Report, a curriculum vitae for used vehicles to solve the asymmetric information problem in the used car market. Our customers get access to an extensive multinational database consisting of +35 billion historical records related to over 1 billion cars in +20 countries across Europe and North America.
Today, we are a team of 100+ people in six European countries – while retaining a start-up feeling including flat hierarchies and flexible decision-making processes.